by Ela | Apr 8, 2011 | Effective communication, How-to, Learning
When people talk, listen completely This is the third post on active listening. Please read first the previous active listening posts, part 1 and part 2. There are two planes of active listening: setting-up the stage and caring for the message. The first plane was...
by Ela | Apr 4, 2011 | Effective communication, How-to, Learning
If there is one thing to make you an effective communicator, it is active listening This is a sequel to this post on active listening. In active listening, the magic happens because you shift your attention from yourself to the other person. You listen with the...
by Ela | Apr 3, 2011 | Effective communication, How-to, Learning
First seek to understand than to be understood Have you ever been in a situation in which everybody was talking at the same time and hardly anybody listened? Chances are that you experienced this more than once. I did. Multiple times. In the past, I used to join the...
