by Ela | Apr 8, 2011 | Effective communication, How-to, Learning
When people talk, listen completely This is the third post on active listening. Please read first the previous active listening posts, part 1 and part 2. There are two planes of active listening: setting-up the stage and caring for the message. The first plane was...
by Ela | Apr 4, 2011 | Effective communication, How-to, Learning
If there is one thing to make you an effective communicator, it is active listening This is a sequel to this post on active listening. In active listening, the magic happens because you shift your attention from yourself to the other person. You listen with the...
