by Ela | Apr 21, 2011 | Effective communication, How-to, Understanding
The need of feedback We all have needs. Basic needs and more complex ones. One of such basic needs, which is often unrecognized by others, is the need of receiving feedback. We want to know how we are doing, how we are perceived, how we perform, where we are against...
by Ela | Apr 8, 2011 | Effective communication, How-to, Learning
When people talk, listen completely This is the third post on active listening. Please read first the previous active listening posts, part 1 and part 2. There are two planes of active listening: setting-up the stage and caring for the message. The first plane was...
by Ela | Apr 4, 2011 | Effective communication, How-to, Learning
If there is one thing to make you an effective communicator, it is active listening This is a sequel to this post on active listening. In active listening, the magic happens because you shift your attention from yourself to the other person. You listen with the...
by Ela | Apr 3, 2011 | Effective communication, How-to, Learning
First seek to understand than to be understood Have you ever been in a situation in which everybody was talking at the same time and hardly anybody listened? Chances are that you experienced this more than once. I did. Multiple times. In the past, I used to join the...
